Citykey Service
Citizen services for towns and cities
Choose an appropriate design for your town or city, create surveys and simplify communication with citizens – simply, clearly and securely.
The Citykey Service
Citykey App
Citizens can use the app to fill out forms conveniently via their smartphone, schedule appointments with the city council, report issues or subscribe to the waste disposal calendar with reminder function.
Citykey Service Portal
Manage the Citykey services for citizens in one central location. By assigning individual usage rights, you ensure that only the right people can edit content.
These towns and cities have already joined up
Key functions at a glance
Simplify access
The Citykey App unites multiple services such as the defect reporter or waste disposal calendar in one central place and enables simpler access to citizen services.
Integrate surveys
Use surveys to inform citizens about the latest local developments and offer them the opportunity to actively help shape the town or city.
Introduce places and events
Present places worth seeing, publish news from the region and share tips on upcoming events.
Adapted content
Content such as colors, photos or coats of arms are always displayed in the customized design of your town or city.
Citykey Service Portal
Quick and easy
Simple, secure and independent entry of app content via the Citykey Service Portal.
Verified content
Thanks to the role and authorisation concept, only verified content is published by authorised users.
Everything in view
The usage figures for the app can be viewed directly in the dashboard of the Citykey Service Portal.
No additional costs
There are no additional costs for setting up the app via the Citykey Service Portal.
What suits you best?
Citykey Trial**
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News & Events |
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Native standard services |
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Ext. web services |
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Digital administration incl. Ausweis2 |
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Push and mailbox messages |
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Optional services |
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Support (functional mailbox) |
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Report |
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Term max. 6 months |
Citykey Standard
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News & Events |
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Native standard services |
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Ext. web services |
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Digital administration incl. Ausweis2 |
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Push and mailbox messages |
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Optional services |
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Support (functional mailbox) |
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Report |
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Term min. 12 months |
Citykey Medium
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News & Events |
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Native standard services (2) |
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Ext. web services |
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Digital administration incl. Ausweis2 (1000€/year) |
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Push and mailbox messages |
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Optional services |
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Support (functional mailbox) |
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Report |
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Term min. 24 months |
Citykey Large
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News & Events |
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Native standard services (5) |
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Ext. web services |
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Digital administration incl. Ausweis2 |
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Push and mailbox messages |
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Optional services |
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Support (functional mailbox) |
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Report |
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Term min. 36 months |
Newsletter
Receive the latest news about Citykey Services and become part of the community.
Become a member
Contact us
You work for a town or city and would like to use Citykey? Then contact us.
Join the Citykey community
Connect with other towns and cities and share your experiences.
Join the Citykey community
Connect with other towns and cities and share your experiences.
Choose the right tariff
First give it a try – do you use only standard functions, or do you want to discover the full service range right away? Citykey has a suitable offer for every requirement.
Questions
You still have questions or would like to give us feedback?
We look forward to hearing from you.
